Frequently Asked Questions
Find helpful answers about shopping, payments, shipping and returns. SubhamNest.online is a unit of SUBHAM SALES CORPORATION.
Shopping & Products
What can I buy at SubhamNest.online?
Our store offers Fashion & Accessories, Jewelry, Daily Essentials and Cleaning Essentials. Browse our shop page to see available products.
How do I place an order?
Select a product, review its description and available options, choose your quantity and add it to your cart. Proceed to checkout, enter your delivery details, review the total and complete the available payment steps.
Check your email for the order confirmation and keep your Order ID for future enquiries.
How do I choose the right size, colour or product?
Read the product description, dimensions, material information and available options before ordering. Where a size guide is provided, use it to compare measurements. Product colours may appear slightly different across screens and lighting conditions.
Who operates SubhamNest.online?
SubhamNest.online is a unit of SUBHAM SALES CORPORATION. Our background includes seven years of B2C and B2B selling experience across different marketplaces in India.
Can I enquire about bulk or business purchases?
For a bulk or B2B enquiry, contact us through the store’s published contact details with the product name, quantity and delivery location. Availability, pricing and payment terms need to be confirmed for your specific enquiry.
Payments & Discount Offers
Do I need to pay the full amount at checkout?
Yes. Pay the full final order amount through our website checkout using an available online payment method. Partial payments and payment of a balance after delivery are not available.
Is Cash on Delivery (COD) available?
No. Cash on Delivery is not available. Orders are processed after successful full online payment confirmation.
How do I apply a discount coupon?
Enter your valid coupon, such as SUBHAMNEST10 where eligible, in the coupon field at cart or checkout. Coupons are subject to their expiry date, eligibility and offer terms. Confirm that the discount appears in your order summary before paying the full final amount.
Which payment methods are available?
The payment options enabled for your order are shown at checkout. Select one of the available methods and follow the instructions displayed.
What should I do if my coupon does not work?
Check the spelling of SubhamNest10 and apply it again. If checkout shows an error or restriction, note the message and contact the store before paying if you need help with the offer.
What if a payment is deducted but my order is not confirmed?
Check your email and order history, if available. If you cannot find confirmation, contact the store with the transaction reference, amount, date and email address used for the purchase. Avoid making repeated payments until the transaction has been checked.
Never share your OTP, card PIN or password when requesting support.
Shipping, Delivery & Order Tracking
Do you ship across India?
We offer PAN India shipping. Delivery to a specific address depends on courier serviceability, so provide your correct PIN code and complete delivery address when ordering.
Is shipping free?
Free shipping is available on orders above ₹599. For orders of ₹599 or less, any applicable shipping charge is displayed at checkout. Review your final order summary after applying discounts. See our Shipping Policy.
How long will delivery take?
Estimated doorstep delivery is 5–6 days from dispatch, separate from processing time. Orders with full payment confirmed before 2:00 PM IST are processed the same day; orders confirmed at or after 2:00 PM are processed the following day, subject to availability. Courier pickup, location, holidays and transit disruptions can affect these timelines.
Who ships my order and how is it packed?
We arrange shipments through Shiprocket; the assigned courier depends on service availability. Orders use branded packaging with our seal and signature.
How can I check my order status?
Visit our Track Your Order page and follow the instructions. You can also check your account’s Orders section if you have an account. Use the courier tracking number or link supplied with your shipment for transit updates. Order and courier statuses may update separately.
Can I change my delivery address or cancel an order?
Contact the store as soon as possible with your Order ID and request. Whether a change or cancellation can be made depends on the order’s processing and shipment status. Wait for confirmation rather than assuming the request has been completed.
What should I do if delivery is delayed?
Check any tracking information supplied with your order. If the delivery estimate has passed or tracking is unclear, contact the store with your Order ID so the shipment can be checked.
Returns & Product Issues
What is your return policy?
Request a return within 7 calendar days of receiving your order. For change-of-mind returns, items should be unused, unworn, unwashed and include original tags, accessories and packaging. Review our Return & Refund Policy for full conditions. Product-specific restrictions do not remove remedies for damaged, defective, incorrect or misdescribed goods.
How do I request a return?
Contact the store through its published support details with your Order ID, product name and reason for the request. Include clear photographs if the item is damaged, defective or different from what you ordered.
Follow the return instructions supplied by the store before sending a parcel.
What if I receive a damaged, defective or incorrect item?
Contact the store promptly and provide your Order ID, a description of the issue and photographs of the item and packaging. Retain the packaging while the issue is reviewed.
When will I receive a refund?
We notify you when a refund is approved and initiated. Refunds normally go to the original payment method; bank or payment-provider processing affects when the funds appear. Contact us if the communicated timeframe has passed.
How are refunds calculated for discounted orders?
Refunds are based on the amount actually paid after discounts. For a partial return, the returned item’s allocated discount and applicable tax are included in the calculation. Coupon discount values are not refunded as cash. Shipping adjustments are explained when the refund is approved.
SubhamNest.online · A unit of SUBHAM SALES CORPORATION
