1. Who We Are

SubhamNest.online is operated by SUBHAM SALES CORPORATION. In this policy, “we”, “us” and “our” refer to the business operating SubhamNest.

2. Information We Collect and Why

Depending on how you use our website and the features enabled, we may collect the following information:

We collect information you provide directly and information generated through your use of the website. Payment and delivery providers may also supply transaction or shipment updates.

3. Payments

Payments are handled through the payment methods and providers shown at checkout or in the payment instructions for your order. Those providers process payment information under their own privacy and security terms.

For orders using the 20% advance payment arrangement, we may maintain records of the advance, remaining balance and payment confirmation. Do not send card PINs, passwords or one-time passwords through email, chat or support messages.

4. Order and Service Communications

We use your contact details for order confirmations, payment instructions, shipment updates, return enquiries and customer support. These messages are connected to your purchase or request.

If we offer promotional email, SMS or WhatsApp messages, we will seek the consent required for that channel. You can request that promotional messages stop using the unsubscribe option provided or by contacting us. Stopping promotions does not prevent necessary order communications.

5. Cookies and Similar Technologies

Our WordPress and WooCommerce store may use cookies to support cart contents, login sessions, checkout, security and your selected preferences.

If analytics, advertising or embedded third-party tools are enabled, they may use additional cookies or similar technologies. Non-essential tracking should operate according to the consent choices offered on the website and applicable requirements.

You can manage cookies through your browser and any cookie controls available on our site. Blocking essential cookies may affect the cart, login or checkout. Withdrawing tracking consent does not automatically delete information previously collected.

6. When Information Is Shared

We may share relevant information with:

• Payment providers: to process payments and eligible refunds.
• Couriers and fulfilment partners: to deliver orders and manage shipment enquiries.
• Hosting and technical service providers: to operate, maintain and protect the website.
• Communication providers: to send order notifications and respond to support enquiries.
• Professional advisers and public authorities: where necessary for accounting, dispute handling or applicable legal obligations.
• Analytics or advertising providers: where enabled and subject to applicable consent requirements.

Information shared should be limited to what is needed for the relevant purpose. We do not authorise service providers to use customer information for unrelated purposes on our behalf.

7. Data Retention

We retain information for as long as needed for the purpose for which it was collected, including order fulfilment, customer support, accounting, dispute resolution and applicable recordkeeping requirements.

When information is no longer needed and retention is not otherwise required, it should be deleted or anonymised. A deletion request may not remove transaction records that must be retained.

8. Security

We aim to protect personal information through appropriate technical and organisational measures. No website, transmission method or storage system can be guaranteed completely secure.

Keep your account credentials confidential and contact us promptly if you suspect misuse of your account or personal information connected with our store.

9. Your Choices and Privacy Requests

You may contact us to request information about the personal data we hold about you, correct inaccurate details, request deletion, withdraw consent where processing relies on it, or raise a privacy complaint. Requests are handled subject to applicable law and relevant retention obligations.

We may need to verify your identity before acting on a request. Share only the information necessary to identify your account or order. Withdrawing consent for information needed to fulfil a service may affect our ability to provide that service.

10. Children’s Information

Our store is intended for purchases by adults. Children should not create accounts or submit personal information independently. A parent or lawful guardian should make purchases on their behalf.

If you believe a child’s personal information has been submitted without the appropriate authorisation, contact us so the matter can be reviewed and appropriate action taken.

11. Third-Party Services and Links

Payment pages, courier tracking links, social platforms and other external services may have separate privacy policies. Review their policies when you use those services. This policy describes our handling of information and does not replace their terms.

12. Processing Locations

Some service providers may process or store information outside your location, including outside India. Any such processing should comply with applicable restrictions and safeguards. Contact us if you need information about the providers relevant to your order.

13. Changes to This Policy

We may update this policy when our website, practices or applicable requirements change. The revised policy will be posted on this page with an updated date. Where required, we will provide additional notice or obtain fresh consent for a new processing purpose.

14. Contact Us About Privacy

For privacy requests or complaints, contact SUBHAM SALES CORPORATION — SubhamNest using the store’s published contact details. Mark your message “Privacy Request — SubhamNest” and include your Order ID or account email, if relevant.

GSTIN: 21ALJPB2779B1ZM
Website: https://subhamnest.online/