1. Shipping Across India

We offer PAN India shipping, subject to courier serviceability at your delivery PIN code. Please provide a complete delivery address, correct PIN code and reachable phone number when placing your order.

2. Our Shipping Partner

We arrange shipments through our logistics partner, Shiprocket. The courier assigned to your parcel may vary according to your location and service availability.

3. Order Processing Cutoff

Our order processing cutoff is 2:00 PM Indian Standard Time (IST).

Order and payment confirmed	Processing schedule
Before 2:00 PM IST	Processed the same day.
At or after 2:00 PM IST	Processed the following day.

Processing depends on product availability, order confirmation and successful receipt of full payment. If payment is confirmed later, the processing schedule begins from that point. We will inform you if an exception affects your order.

4. Branded Packaging

Orders are packed in branded packaging with our seal and signature before shipment. Packaging is selected to help protect products during handling and transit.

If your parcel appears opened, damaged or tampered with on arrival, note its condition with the delivery agent where possible and contact us promptly. Photographs of the packaging and product can help us investigate.

5. Estimated Doorstep Delivery

Delivery normally takes an estimated 5–6 days from dispatch. This estimate is separate from order processing time.

Actual delivery times may vary due to your location, courier operations, holidays, weather or other transit disruptions. Remote or less frequently served locations may take longer. Please check your shipment tracking for updates.

6. Shipping Charges

Free shipping is available on orders above ₹599. For orders of ₹599 or less, any applicable shipping charge will be displayed at checkout before payment.

Review the final order summary, including discounts and shipping charges, before completing your purchase. The shipping charge displayed at checkout applies to your order.

7. Payment and Discount Coupons

All orders require full payment through our website checkout using an available online payment method. Your order will be prepared for shipment after successful payment confirmation.

• Cash on Delivery (COD) is not available.
• Partial payments and the previous 20% advance-payment arrangement are not available.
• No balance-payment-after-delivery option is offered.
• Valid discount coupons may be applied at checkout, subject to their eligibility, expiry date and offer terms.
• After applying an eligible coupon, pay the full final amount shown in your checkout order summary.

8. Shipment Tracking

Once tracking information is available, use the tracking number or link supplied for your order to check courier updates. Tracking may take time to appear after a shipping label is created or the parcel is handed to the courier.

You can also visit our Track Your Order page. If you cannot find tracking information, contact us with your Order ID.

9. Address Changes and Delivery Attempts

Contact us immediately if you need to correct your delivery address. Changes depend on whether the order has already been processed or dispatched and are effective only after we confirm them.

Please remain reachable for delivery coordination. If delivery fails because of an incomplete address or recipient unavailability, contact us to discuss the next steps. Any proposed re-delivery charge will be explained before you agree.

10. Delayed, Missing or Damaged Shipments

If delivery is delayed beyond the communicated estimate, tracking shows an unexpected status, or a parcel marked delivered has not been received, contact us promptly with your Order ID and tracking reference.

We will review the issue with our shipping partner and explain the available resolution. For damaged or incorrect goods, please refer to our Refund & Return Policy .

11. Contact Us

For shipping and delivery enquiries, contact SubhamNest — A unit of SUBHAM SALES CORPORATION. Include your Order ID and tracking reference, if available.

📍 Address: Behind Municipality High School, Bidanasi, Cuttack, Odisha – 753014, India
💬 WhatsApp: +91 7653983650
📞 Contact: +91 7735885088
✉️ Email: subhamsalescorporation2019@gmail.com
🌐 Website: SubhamNest.online
🧾 GSTIN: 21ALJPB2779B1ZM